How to Get Happy Customers to Spread the Word on Google, Facebook, Yelp, and More
And Avoid Complaints Getting Lost in the Online World!
Customer reviews can make or break a business. A positive review can bring in new customers, while a bad one can hurt your reputation. The good news? You can turn your delighted customers into brand ambassadors while addressing unhappy feedback privately. How? Let’s explore a powerful tool called Feedback Link, which combines customer feedback and social proof into one seamless platform!
Happy customers review or leave testimonials, unhappy customer complaints are immediately sent to you.
Class-leading customer experience on mobile and desktop. Beautifully customize with your branding.
Showcase your testimonials, reviews and feedback beautifully on your website using our showcase widgets.
Send email and text surveys (follow up automatically) or embed a Feedback button into your website.
Collaborate with colleagues on your dashboard, slice & dice through feedback. Create QR codes for physical touchpoints.
Why Customer Reviews and Feedback Matter
When people want to try a new restaurant, hire a service, or buy a product, what do they do? They check reviews. Positive reviews build trust and help your business grow. But what happens to complaints? If left unanswered, they can harm your brand image.
Feedback Link solves this problem by:
- Generating glowing reviews and testimonials.
- Helping you manage unhappy customer feedback privately.
Let’s dive deeper into how this works.
Turn Happy Customers into Online Promoters
Feedback Link makes it easy to collect reviews from satisfied customers and post them where it matters most—on Google, Facebook, Yelp, or your own website.
Here’s how it works:
- Step 1: Ask your customers for feedback through email, text, or a link on your site.
- Step 2: Delighted customers can leave a review directly on platforms like Google or Facebook.
- Step 3: If a customer is unhappy, their feedback is routed directly to your business for resolution—keeping complaints off public platforms.
This way, your happy customers promote your business, while you address complaints privately before they go online.
Show Off Your Social Proof with Beautiful Widgets
Positive reviews are a form of social proof, which means people trust your business because others had a great experience. With Feedback Link, you can proudly display these reviews on your website using eye-catching widgets like the “Wall of Proof.”
Why is this important?
- Visitors to your website see real, positive experiences from other customers.
- Social proof builds trust and increases the chances of converting visitors into paying customers.
Gain Insights with Surveys and Polls
Feedback Link also lets you create customizable surveys and polls to gather valuable customer insights.
- Want to know what your customers love? Ask them!
- Curious about what you could improve? Let your customers share their thoughts.
Surveys are easy to set up and come with sleek designs that encourage customers to participate.
Collect Reviews from Any Channel
No matter where your customers are, you can collect their feedback effortlessly. Feedback Link works through:
- Your website: Embed the feedback form directly on your site.
- Email and text invites: Send personalized invitations for feedback.
- Brick-and-mortar locations: Use QR codes or tablets to collect reviews in person.
With Feedback Link, you’ll never miss an opportunity to hear from your customers.
Automate the Process with Your Favorite Tools
One of the best things about Feedback Link is its ability to integrate with the software you already use. This means you can collect and manage customer feedback on autopilot.
For example:
- Set up automatic follow-up emails for customers who didn’t respond to your initial feedback request.
- Route feedback directly to your CRM or support tools for quick action.
This saves you time and ensures no customer feedback slips through the cracks.
Additional Features You’ll Love
Here are some other features that make Feedback Link a must-have for businesses:
- HD Video Testimonials (Add-On Feature): Happy customers can record video testimonials, which add a personal and engaging touch to your reviews.
- Multi-Language Support: Feedback Link comes with six professionally translated language packs. You can also create custom translations to match your audience’s needs.
- Custom Domains: Host your surveys on your own domain (e.g., feedback.yourbusiness.com) for a professional look.
- Notifications: Get notified every time a customer submits feedback, so you can respond quickly.
- White-Label Module: Agencies can offer Feedback Link to clients under their own branding.
Why Choose Feedback Link?
If you’re still unsure, here are three big reasons why Feedback Link is perfect for your business:
- Lifetime Access: Pay once and use it forever! No monthly subscriptions or hidden fees.
- 60-Day Money-Back Guarantee: Try it out for two months. If it’s not a good fit, get your money back—no questions asked.
- Future Updates Included: Stay ahead of the curve with all future features and improvements.
How to Start with Feedback Link
Getting started is simple:
- Purchase Feedback Link and redeem your code within 60 days.
- Set up your account and customize your feedback forms, surveys, and widgets.
- Start collecting reviews, managing feedback, and showcasing social proof.
Feedback Link is not stackable, so choose the plan that best fits your needs.
Final Thoughts
Every business wants happy customers. But to grow, you need those customers to spread the word. Feedback Link makes this easy by turning your delighted customers into promoters while keeping complaints private.
With features like review generation, social proof widgets, customizable surveys, and automation, Feedback Link is the all-in-one solution for managing customer feedback and building your reputation online.
So, what are you waiting for? Turn your customers into your biggest promoters with Feedback Link. Get lifetime access today and see the difference it makes for your business!
